Refund Policy

RecolorPro sells access to a digital online recoloring service. Subscription access is normally delivered immediately after successful payment and account activation.

Because access is digital and may be used immediately, refunds are reviewed based on the circumstances of the charge, account access, service use, and applicable law.

Send refund requests to support@recolorpro.com. Please include your account email, payment date, plan purchased, payment provider if known, transaction or receipt ID if available, and the reason for the request.

Refund requests should be submitted within 7 days of the charge unless applicable law gives you a longer mandatory right. Requests submitted later may be denied if the service was available or used.

We may approve a refund for duplicate charges, confirmed billing errors, successful payments where paid access was not activated, accidental renewal requests with little or no use after renewal, or service unavailability that materially prevented use of paid features.

If a technical issue affects a transform, we may first try to troubleshoot, restore access, reprocess where practical, or provide account help before issuing a refund.

We generally do not refund charges after substantial use of paid features, completed downloads, unused monthly quota, dissatisfaction caused by uploaded file quality or user settings, violations of our policies, or a change of mind after access has been delivered.

Monthly transform allowances reset according to plan rules and unused quota does not roll over or convert into cash value.

You may request cancellation support through support@recolorpro.com. Unless otherwise stated, cancellation stops future billing but does not automatically refund the current paid term.

If you purchased a yearly or two-year term, your subscription access continues until the paid term ends unless the account is suspended for policy violations or payment issues.

Approved refunds are normally returned to the original payment method through Paddle or the original payment method provider. Processing time depends on Paddle, your card issuer, bank, wallet provider, or payment provider and may take several business days.

Payment processors, banks, or card issuers may impose rules, limits, currency conversion differences, or delays that RecolorPro cannot control.

Please contact support@recolorpro.com before opening a payment dispute so we can investigate and try to resolve the issue quickly.

If a chargeback or dispute is opened, RecolorPro may suspend related account access while the payment provider reviews the matter.